Terms of Use

This website is owned and operated by Real Appeal, Inc. and its affiliates (collectively “REAL APPEAL” or “we”). Through this website REAL APPEAL provides an online weight loss program on behalf of participating health plans to members of such plans, which program includes services and health tools such as online wellness coaching, the ability to track your weight and weight loss goals, the ability to track what you eat, drink, and your physical activity, an online team, achievements, and other services and tools used in a weight loss program (the “REAL APPEAL Program”).

Your use of this website and its Content (as defined below) is expressly subject to these Terms of Use which, together with our Privacy Policy, constitutes a legally binding agreement between each user of this Website (“you”) and REAL APPEAL. If you enter into any other agreement with REAL APPEAL (for example regarding health plan coverage), then these Terms of Use are in addition to the terms of such other agreement. PLEASE READ CAREFULLY. BY USING THIS WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS OF USE AND OURPRIVACY POLICY.


THIS WEBSITE AND THE REAL APPEAL PROGRAM ARE INTENDED FOR MEMBERS OF PARTICIPATING HEALTH PLANS. If you are not a member of a participating health plan or the legal representative of such a member, you do not have authority to use this website or participate in the REAL APPEAL Program.

THIS WEBSITE AND THE REAL APPEAL PROGRAM are NOT INTENDED TO PROVIDE INSTRUCTIONS IN THE EVENT OF AN EMERGENCY. If you are experiencing a medical emergency, call your doctor, go to the emergency room, or call 911 immediately.

This website and its Content and the REAL APPEAL Program have not been evaluated by the Food and Drug Administration, and are not intended to diagnose, treat, cure or prevent any disease or condition.

NEITHER THIS WEBSITE NOR THE REAL APPEAL PROGRAM PROVIDES MEDICAL ADVICE. This website and its Content and the REAL APPEAL Program are for general education and information purposes only, and are not intended in any way as a substitute for professional medical advice, diagnosis or treatment.

Always seek the advice of your physician or other qualified health care professional regarding a medical condition or treatment and before participating in the REAL APPEAL Program or any other health, diet or exercise program. Never disregard professional medical advice or delay in seeking it because of something you have read on this website.

INDIVIDUAL RESULTS MAY VARY. Causes of overweight and obesity vary from person to person. This means weight loss results will also vary from person to person. No individual result should be seen as typical.

Neither your use of this website, nor any of these Terms of Use, guarantees that you are eligible to receive coverage under any plan offered through this website or otherwise.


As used herein:

“REAL APPEAL and Related Parties” means, collectively, all of the following:


(ii) participating health plans in the REAL APPEAL Program;

(iii) participating employers in the REAL APPEAL Program;

(iv) any and all other persons and entities designated by REAL APPEAL to provide products, services, support, assistance, or content for the REAL APPEAL Program or this website or otherwise for the business of REAL APPEAL; and

(v) the respective successors and assigns of the foregoing.

“You” or “User” means any user of this website who is a member of a participating health plan or a legal representative of such a member.

“REAL APPEAL Content” means any and all content provided by REAL APPEAL and Related Parties, including, without limitation, text, photos, images, artwork, logos, trademarks, videos, audios, information, data, databases, directories, listings, links, forms, templates, tools, software applications, user interfaces, and all printable or downloadable media.

“User Content” means messages, reviews, comments, and other content created by users.

“Content” means, collectively, REAL APPEAL Content and User Content.


We may make changes to these Terms of Use from time to time. We will provide you with notice if the changes are material and, where required by applicable law, we will obtain your consent. Unless expressly otherwise agreed, all material changes will apply prospectively only. If you have provided your email address to us or have an active account on this website, we may notify you of material changes via email and/or may ask you to affirmatively consent to the changes (e.g., by checking a box or clicking a button) at the time of your next account login on this website. By continuing to use this website after such notice and/or consent, you are bound by these Terms of Use as modified.


We may change, add or remove some or all of the Content on this website at any time. In addition, please note that although our goal is to provide accurate information, certain features that may be offered through this website, such as participating healthcare providers, pricing information or other Content, may not be accurate or up to date. In addition, please note that features of any plan or plans described in this website may change over time as permitted by law, including benefit levels, items included in any formulary, pricing or lists of participating providers or other associated vendors.


This website and the REAL APPEAL Program are not intended for or directed to anyone under the age of 18. By using this website, you warrant that you are at least 18 years of age.